Pathway: Business, Information Management and Marketing
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Career Profile:
Senior Desktop Analyst
In this session, students interact with a Senior Desktop Analyst. He is a part of team of computer specialists and is vital to the functioning of the team. His duties include: communicating with customers, building new computers, documenting hardware and software issues, installing software, managing application roll-outs, troubleshooting problems, and recommending technical solutions. With almost 20 years in the computer industry, this professional relates high school subjects with his current position. He believes the following classes have helped him in his career: history, social studies, science, English, speech, debate, math, physical education, typing and accounting! What did he learn in a high school history class that has helped him in his computer career? He says, "History always repeats itself. And in troubleshooting computer problems, I always want to be aware of past issues and how I handled them."
Ask the Professional
This career contains enhanced audio! Listen to the responses to career-related inquiries. Click on a specific question or listen to all of the responses. You can also hear or read all of the questions and answers.

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What kinds of courses should be taken to prepare for this career?
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What kind of hours do you work?
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Do you provide on the job training for someone new to the profession?
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What type of security do you have against hackers?
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What programming languages are currently used the most in your job?
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What type of college degree would best fit your job?
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How long were you in college, and what type of courses did you take?
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What does your job entitle you to do?
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