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Adjustment Clerk
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Adjustment Clerk

An adjustment clerk investigates and resolves customer complaints about goods, services, billing or credit rating. An adjustment clerk examines the information to determine the accuracy of the complaint by getting information from all parties involved in person, by computerized records, by telephone or through written correspondence. An adjustment clerk keeps records of all matters and prepares reports. In this occupation a person sends findings, adjustments and recommendations to supervisors. The goal of an adjustment clerk is to make sure that customers are satisfied.

Career Profiles

There is 1 career professional currently listed with this occupation.

The STC occupation descriptions are taken from the Choices software. Choices was created by Human Resources Development Canada (HRDC). HRDC is the registered owner and Bridges.com Inc. is a registered user of the trademark Choices. The Iowa Center for Career and Occupational Resources (ICCOR) is the holder of the statewide license for distribution of Choices products in the State of Iowa.

 

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